Pressure washing in Sutton.

Make the driveway plan cover the joints.

Send a photograph from the road and a close-up between the blocks. Tell us about movement, weeds, oil, previous sealers and places where a wheel leaves a rut. Cleaning can improve the surface while still leaving repairs or deep staining to address separately.

Move the car only once the visit and parking arrangements are agreed. Suitable sand-jointed paving may need a dry-weather return to restore compatible jointing material. Permeable systems need their specified aggregate, and sealing is a separate decision rather than an automatic part of a wash.

Separate what needs cleaning from what needs clearing.

List the paving, deck and paths you want cleaned, then the items that need moving. A lightweight chair, a filled planter and a dismantled shed are different jobs. Heavy lifting and clearance should be agreed rather than left to the cleaning day.

Sutton’s garden-waste guidance excludes bricks, rubble, soil, turf, plant pots and general garden rubbish. Do not assume a garden-waste subscription covers everything cleared from a patio. Any additional collection or disposal needs a suitable separate arrangement.

Sutton Council: accepted and excluded garden waste

Show where the water goes when it rains.

A photograph after rain helps identify places where water collects beside a wall or at the bottom of a path. Tell us about blocked drains and any previous flooding. A cleaning visit does not include diagnosing or repairing drainage unless separate work is agreed.

At handover, we explain drying, treatment precautions and any joint work still planned. Keep furniture and vehicles off areas where the agreed finish requires it. A clean can reveal the material underneath; it cannot reverse settlement, worn coatings or every old stain.